Terms & Conditions
Last updated: November 2, 2026
About These Terms
These terms apply to use of the SalesChit website and enquiries about our services. Any paid project is subject to the scope, commercial terms and responsibilities agreed in a written proposal or signed agreement before work begins. Where a statement on this website differs from your signed agreement, the signed agreement governs the engagement. The legal contracting entity for a paid engagement is identified in your written agreement; please confirm the contracting entity and its registered details before engagement if this is important to you.
Our Services
SalesChit provides target-company research, qualified prospect research, decision-maker identification, contact intelligence, professional email outreach and managed prospecting for businesses targeting North America, the UK and European markets. Managed prospecting includes managed email outreach, LinkedIn prospect research and guidance, basic reply handling and meeting arrangement, and reporting. Custom plans may include additional services such as expanded research, LinkedIn outreach from an authorised SalesChit representative’s personal profile, cold calling, appointment setting, meeting attendance and outsourced SDR support, subject to the agreed scope and quotation.
Research Is Not Established Buying Interest
A qualified company is a company researched against agreed relevance criteria. It is not an interested buyer unless actual interest has been established. We do not guarantee sales, positive replies, appointments, conversions, meetings or revenue.
Minimum Three-Month Commitment
Every plan — both the $ 1,999 (USD)/month Managed Prospecting plan and Totally Custom Plans — requires a minimum three-month commitment. Monthly pricing does not mean a client can cancel after one month. For the standard plan, the minimum service fee for the initial term is US$5,997, excluding domain and mailbox costs and any other separately agreed charges or applicable taxes. For custom plans, fees, deliverables and the payment schedule are specified in your proposal. The payment schedule — including whether fees are paid monthly or otherwise — is stated in the written agreement; the entire three-month fee is not necessarily payable upfront. The initial three-month term, payment schedule, termination provisions and any continuation after the initial term are documented before engagement. The commitment does not remove remedies for SalesChit’s failure to perform agreed services or override applicable legal rights.
Scope and Information Availability
Published packages are starting scopes. Final scope can depend on research complexity and availability of relevant information. The standard plan researches 300–500 relevant target companies per month with 2–3 relevant decision makers per company where available, which can represent approximately 600–1,500 decision-maker records depending on company coverage and contact availability — not a guaranteed contact quantity. Business emails, phone numbers, professional profiles and multiple decision-makers are provided where available as stated in the selected package and agreed scope. Availability and verification status are clearly distinguished; not every researched person will have a usable verified email address.
Included and Excluded Costs
Domain registration and email mailbox subscriptions are not included in the service fee. Any additional third-party software or infrastructure costs are disclosed and agreed before the client commits. Sender identity, account ownership, access permissions and setup responsibilities are agreed during onboarding.
Client Responsibilities
Clients are responsible for providing accurate product details, target-market criteria and approved messaging. Clients approve messaging and business claims before any campaign launches. Where outreach is included, clients and SalesChit must agree sender setup, appropriate use of researched information, campaign responsibilities and handling of opt-out requests before launching. Questions requiring the client’s product expertise, pricing decisions, proposals, negotiations or closing are handled by the client.
Sender and Account Authorisation
Email campaigns are set up and executed using agreed, authorised sender accounts. Account ownership, access permissions and setup responsibilities are agreed during onboarding. For custom-plan LinkedIn outreach, the activity is conducted from a real SalesChit representative’s personal profile with the client’s approval; the representative is identified truthfully and their relationship to the client is explained honestly. SalesChit does not promise platform approval, unrestricted activity, connection volumes or account safety, and using an automation tool does not make an activity permitted by LinkedIn.
Reply Handling, Meeting Arrangement and Handover
The standard plan includes reply monitoring and categorisation, basic conversations based on client-approved information, sharing the client’s meeting-booking link when appropriate, and basic follow-through to arrange meetings when prospects express suitable interest. This is more than forwarding interested replies. Questions requiring the client’s product expertise, pricing decisions, proposals, negotiations or closing are handed over to the client. No particular number of meetings, replies or sales is guaranteed.
Reporting
Reporting includes a weekly virtual meeting to review activity, progress, responses, issues and next steps, plus a monthly written progress report distinguishing companies researched, decision makers identified, contacts with verified emails, unique recipients approached, total emails including follow-ups, responses and positive conversations, and meetings arranged where applicable.
Responsible International Outreach
Campaign eligibility and procedures are assessed for the relevant destination market; not every country is treated as having identical requirements. SalesChit and the client address honest sender identification, applicable consent or other requirements for the relevant market, appropriate sender contact information, functional opt-out processes and suppression, client-approved offers and claims, and responsible handling of business contact data. A public LinkedIn profile, publicly available email address or successful email verification does not automatically permit outreach. Compliance responsibility is not placed entirely on the client, and universal compliance is not promised.
Third-Party Platform Dependencies
Services depend on third-party platforms including email providers, LinkedIn and related infrastructure. Their availability, terms, policies and algorithms are outside SalesChit’s control and may affect research, outreach and deliverability.
Confidentiality and Ownership
Each party keeps confidential information received from the other confidential and uses it only for the agreed engagement. Account ownership, access permissions and data ownership, including prospect research and campaign data, are addressed in the written agreement. Suppression and opt-out data are maintained and respected.
Termination, Access Removal and Delivery of Agreed Assets
The minimum initial commitment applies to every plan. Termination, continuation after the initial term, access removal and delivery of agreed assets are addressed in the written agreement. On termination, access to accounts and data is handled as agreed, and agreed deliverables completed before termination are delivered.
Liability and Disputes
Reasonable provisions concerning liability and disputes apply, subject to applicable law. These terms do not exclude or limit any liability or rights that cannot be excluded or limited under applicable law.
Website Content and Third Parties
Website content may not be reproduced for commercial purposes without permission. External links and platforms are operated by their respective providers. Their availability and terms are outside SalesChit’s control.
Questions and Updates
We may update website terms as services evolve. Project-specific written agreements govern agreed engagements. For questions, contact us using the details below.
Contact: info@saleschit.com · +91 88475 99925
Also see our Privacy Policy and Refund Policy.